Websites · System integrations
Website integration with CRM, payments and couriers, so data moves on its own, without retyping
I connect your website with the programs you already use: CRM, payments, couriers and accounting. Enquiries and orders go where they should, with no retyping.
Does any of this sound familiar?
- You retype enquiries from the website into your own program by hand.
- You enter shop orders separately in the accounting software and with the courier.
- Sometimes a form submission gets lost and the customer is left without an answer.
- You don't know which source brings in the most customers.
- You work in several programs that don't exchange information.
Retyping by hand costs time and leads to mistakes. A well-set-up connection takes over most of that work.
What it is
What integrating a website with systems is
It is connecting the site with the programs in which you run your business, so that data flows between them on its own. A customer fills in a form and their details go straight to your CRM. A customer pays in the shop and the order appears with the courier and in the invoices.
Before I connect anything, we work out how your work goes today and where you lose the most time. I connect first what saves the most, and only then the rest. I don't build integrations just because they are possible.
I make sure data doesn't get lost. If a program briefly doesn't respond, the information waits in a queue and you get a notification. That way a customer's request doesn't vanish without a trace.
What you gain
What you gain from integrations
No more retyping
Data goes where it is needed, on its own. You save time and avoid typos.
No request gets lost
Every enquiry from the site lands in your system, and you can reply to it in good time.
Faster order handling
Payment, invoice and parcel dispatch happen almost in one flow, not in three separate steps.
You know where customers come from
Connected data shows which activities really bring enquiries and which only cost money.
Example
What it looks like in practice
Before integration
After integrationAn illustrative example, based on situations I often meet in small businesses.
Step by step
What it looks like from your side
- 1
A map of your work
Your part: conversationYou tell me which programs you use and what you do by hand today. We choose what to connect first.
- 2
Checking the options
Your part: accessI check whether your programs can be connected, and tell you what is simple and what is harder.
- 3
Connecting and testing
Your part: testI connect the programs and check on trial data that everything goes to the right place.
- 4
Going live
Your part: handoverI switch the connection on for real data and set up notifications in case of errors.
What you get
What you get
- A written map of what should flow where
- Forms and orders connected to your CRM or program
- Online payments and chosen couriers connected
- Data passed on to accounting, if the program allows it
- Notifications when a connection stops working
- A short description of what is connected to what
“I don't connect everything to everything. I look for the places where you lose the most time retyping, and I start there.”
Who website integrations are for
- Businesses that retype enquiries from the website into their own software by hand
- Shops that send parcels and issue invoices from separate programs
- Service companies that want to see all requests in one place
- Owners who want to know where customers come from and what it costs
Frequently asked questions
What does it mean to integrate a website with a system?
It means connecting the site to another program so that data flows between them on its own. For example, an enquiry from a form lands in your CRM, and a shop order goes to the accounting software and the courier. You retype nothing by hand, and the risk of mistakes falls.
Which systems can a website be connected to?
Most often to customer management programs (CRM), instant online payments, couriers and parcel lockers, accounting and invoicing systems, email tools and Google Analytics. I always check that a given program can be connected before I promise it will work.
Do I have to change the programs I use?
Usually not. First I check whether what you already use can be connected. I only suggest changing a program when the current one doesn't allow connections at all or is very inconvenient. I would rather use what you have than push new expenses on you.
What if one of the programs stops working?
When connecting, I plan for such situations: data doesn't get lost, it waits in a queue and reaches the system when it returns. I also set up notifications, so you know that something didn't go through. That way a problem doesn't come to light only after a week.
See also
What else makes a website sell
Free consultation
Let's talk about your business
A no-obligation chat: I'll tell you what will really bring you more customers and what it costs. I reply within 24 hours.
