IT support · Data recovery
Data recovery, when a file seems lost
Deleted files, a damaged drive or a device that has stopped working do not always mean the end. I assess the situation, tell you honestly what can be done, and try to recover what matters to you.
Do any of these sound familiar?
- A drive has stopped showing up on the computer.
- An important folder disappeared after a failure or a mistake.
- A memory card with a project on it shows an error.
- A server or RAID array has stopped working.
- You have no recent backup of what has gone missing.
The most important rule: once you notice the loss, do not write anything new to that drive and do not try to repair it yourself.
What it is
What data recovery is
It is an attempt to reach files that are no longer available: deleted, hidden by a system error, or stored on a damaged drive. I work on hard drives, memory cards, servers and RAID arrays. First I check the condition of the drive.
With logical damage, meaning an error in the file structure, data can often be rebuilt with software. Physical damage is harder. I tell you plainly what is possible before we begin, and I do not make promises I cannot keep.
Good practice is to work on a copy of the drive rather than the original, so its condition does not get worse. Once your data is back, I help you set up a backup straight away, so the next failure is not such a stressful event.
What you gain
What you get from data recovery
A chance to get files back
I try where others give up, and I am honest about the chances.
Calm along the way
You know what stage we are at and what comes next, with no guessing.
Confidentiality
Your files are treated as confidential and do not reach third parties.
Protection for the future
After recovery I help you set up a backup so the story does not repeat.
Example
What it looks like in practice
Before recovery
After recoveryAn illustrative example, based on situations I often meet in small businesses.
Step by step
How it works from your side
- 1
Describing the situation
Your part: a conversationYou tell me what happened and what is on the drive.
- 2
Assessment
Your part: handing it overI check the condition of the drive and tell you what is possible.
- 3
Recovery
Your part: approvalI work on a copy of the drive and look for the lost files.
- 4
Returning the data
Your part: collectionI hand over the recovered files and help you set up a backup.
What you get
What you get
- An assessment of the drive's condition and honest information about the chances
- An attempt to recover files from a drive, card or server
- The recovered data handed over in an organised form
- Tips on setting up a backup
- Confidential handling of your files
- A VAT invoice
“When someone loses data, calm and an honest conversation matter most. I do not promise miracles, but I check everything that can be checked.”
Who data recovery is for
- Businesses that have lost important documents, invoices or photos
- Owners whose drive has stopped showing up on the computer
- People who deleted a folder by accident or formatted a drive
- Businesses with a damaged server or RAID array
Frequently asked questions
Can deleted files be recovered?
Sometimes, yes, but it all depends on what happened to the drive after the deletion. The less you write to it, the better the chance. So if you notice a loss, switch the device off and call me. I do not promise a result, but I check honestly.
Can a drive that is clicking be saved?
A drive that clicks or is not detected often has physical damage. Every further power-up can make things worse. Disconnect it and do not try to repair it yourself. I will assess whether the data can be reached and how long it might take.
How much does data recovery cost?
The cost depends on the type of damage, the drive and the amount of data. So I first assess the situation and tell you what is possible and on what terms we would bill the work. I do not start without your agreement to an agreed scope.
Will my data be safe?
I treat client data as confidential. I have access to it only to recover it, and I do not share it with anyone. When the work is finished, we agree what happens to the working copy, so nothing is left behind unnecessarily.
See also
What else keeps your business safe
Free consultation
Let's talk about your business
A no-obligation chat: I'll tell you what will really bring you more customers and what it costs. I reply within 24 hours.
