IT support · IT subscription
Managed IT support for your business, your IT department without a full-time hire
Ongoing IT care for a monthly rate. You know what you pay, that someone knows your business, and that someone answers the phone when there is a problem, without hiring an IT person full time.
Do any of these sound familiar?
- You only look for an IT person once something breaks.
- Every failure is a new, unpredictable expense.
- Each time you explain to someone new what your network looks like.
- Nobody watches over updates and backups.
- You cannot afford a full-time IT person, but you need regular help.
Ongoing care is often simpler and calmer than putting out one fire after another.
What it is
What an IT subscription is
It is a standing arrangement in which I look after your business's IT for an agreed monthly rate. I know your computers, network and software, so when there is a problem we do not start from zero. You call, and I know what you are talking about.
We tailor the scope to your business. It can include remote help, on-site visits in Szczecin where needed, updates, backups, security checks and consultations on buying equipment. Everything is written down, so you know what you get and at what price.
This kind of care works ahead of problems. Instead of waiting for a failure, I check equipment and security regularly, and I am on hand when something goes wrong. It suits businesses that want peace of mind but do not need an IT department on the payroll.
What you gain
What you get from a subscription
A fixed, known cost
You know what you pay each month, with no surprises after every failure.
Someone knows your business
You do not explain your infrastructure every time.
Care ahead of problems
Updates and backups are watched before a problem appears.
A phone that someone answers
You have one regular person to contact on IT matters.
Example
What it looks like in practice
Before the subscription
With the subscriptionAn illustrative example, based on situations I often meet in small businesses.
Step by step
How it works from your side
- 1
Conversation
Your part: a conversationYou tell me about your business, equipment and the problems that keep coming back.
- 2
Review
Your part: accessI check the computers, network and software to learn the state of the business.
- 3
Offer
Your part: decisionYou get a proposal for the scope and a monthly rate, with no hidden costs.
- 4
Care
Your part: requestsI watch over equipment, backups and security, and help when something happens.
What you get
What you get
- A review of your business's IT infrastructure
- A written scope of care and a monthly rate
- Remote help within the agreed scope
- Updates and checks of backups
- Consultations on equipment purchases
- One regular person to contact on IT matters
“I would rather be the person who knows your business and acts ahead of problems than someone you only call in a panic.”
Who an IT subscription is for
- Small and medium businesses without their own IT person
- Owners who want to know their fixed monthly IT cost
- Businesses where failures happen more than a few times a year
- Offices that want one regular person to contact on technical matters
Frequently asked questions
What does an IT subscription for business include?
We agree the scope individually, depending on the number of computers and your needs. It usually includes remote help, care of equipment and systems, backups, updates and consultations. We write it all down, so you know what you are paying for and what you can expect.
How much does an IT subscription cost?
The price depends on the number of workstations and the scope of care. So we first talk about your business, and then I propose a fixed monthly rate. There are no hidden costs, and IT costs become predictable instead of surprising you with every failure.
How is a subscription different from one-off jobs?
You pay for a one-off job after the work is done, while a subscription is ongoing care for a fixed rate. It makes sense when small problems come up regularly in your business, or you want someone who knows your infrastructure and gets ahead of failures.
Can I cancel the subscription?
The terms of cancellation and the notice period are agreed before we begin and written into the agreement. I want you to stay because things are going well, not because a contract ties you down.
See also
What else keeps your business safe
Free consultation
Let's talk about your business
A no-obligation chat: I'll tell you what will really bring you more customers and what it costs. I reply within 24 hours.
